Once payment is made your order can be cancelled only if it’s 2 working days prior to the delivery date.
Cancellation of an order will happen when there are no stocks available on the respective product and the Customer Care will inform you in such instances and arrange a refund or a replacement.
Your order could be cancelled due to unavailability of the item , wrong product being advertised or wrong price being advertised.
Every standard order will take 3-6 working days to be delivered. If your order has not arrived, please contact us immediately by phone or e-mail. Tel: 0772675044/0743516327 Email: [email protected]
We are sorry that your delivery has not gone smoothly. Please read our Return and Exchange Policy to find out how to return the item to us. You can send a complaint to customer care via email or call and then either you can get the faulty products exchanged or refunded. However there are some products that can’t be exchanged. Kindly refer to our Return & Refund policy to know about the non-exchangeable products.
If your order is damaged please contact us on; Tel: 0772675044 / 0743516327 Email: [email protected]
Don’t worry, it’s on its way! Occasionally, due to circumstances outside our control, you might experience a slight delay. During this time we will keep you updated by e-mail or phone.
If you would like an overseas delivery, please get in touch with us at: Inbox us on Facebook | DM us on Instagram at @ceylebrity. Order through WhatsApp: 0743516327, 0772675044 | Hotline No: 0772675044, 0743516327.
Make sure is to inform immediately incall or by email. When an order is placed, you cannot make changes to your name or address once your order has been dispatched.